Lost or Damaged Items
You understand and agree that CollegeStreet.net shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. CollegeStreet.net will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.
When ordering books from CollegeStreet.net for international deliveries you may be subject to import duties and/or taxes that apply to your country, CollegeStreet.net is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and CollegeStreet.net cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
Purchases made through the CollegeStreet.net online store are secured through trusted internet payment processing companies CCAvenue and Paypal. All personal debit and credit card information transmitted are handled by secured connections. All personal contact information transmitted to us will not be shared, sold or solicited.
Refunds & Exchanges
CollegeStreet.net will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 7 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging have to be in unused. If the package is damaged we will charge a fee of at least 15% of the value of the merchandise. Cancellation of orders: If an in stock/activated order is cancelled before it has been sent out, we reserve the right to charge a restocking fee of Rs. 50.
We try our best to keep our webstore as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked “available” are NOT available and/or sold out. CollegeStreet.net will try to inform you as soon as possible when this occurs and give you alternative options if possible.
CollegeStreet.net is online bookseller, not publisher and does not own the copyright of the printed material. We procure books from different publishers and booksellers and ship the items to fulfill the order.